When I was setting up my replacement Google Pixel 3 XL I kept getting this error when setting up Google Home app and Google Pay app. I am sure other Google apps were affected but this is where I started to troubleshoot and research.
Here is the error image:
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GOOGLE ACCOUNT ERROR |
I had a chat with Google Pixel support and they wanted me to remove my Google account and re-add it. I did not want to do this since I had just went through the trouble of copying / restoring my data on this phone. I suspect that was the problem to begin with. It was a brand new Pixel 3 XL to replace one that had a dead pixel.
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COPYING DATA |
I saw a few reports of users disabling Google Play Services but Google has since removed the ability to disable the service. I suspect disabling the service caused it to "refresh" or "reset". So for me, the fix was to clear out the Storage of Google Play Services. Once I did that, and rebooted, everything started to work perfectly. That is the fix for This account already exists on your device on Android Pie 9.0 Pixel 3 XL.
Edit: For Android 11, it's changed a bit. Go to your phone settings, then click on Apps & Notifications, then click on See all apps. Look for Google Play Services. Click it, then click on Storage & Cache. Click Clear Storage and Clear Cache.
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CLEAR ALL DATA TO FIX |
THANK YOU! I have been searching for this fix for over an hour. Finally found one that worked!!
ReplyDeleteAwesome!
DeleteHi my youtube account already exists on my device
ReplyDeleteAre you getting the error above? Have you tried the steps to fix?
DeleteI'm LOST. I CAN'T GET BACK INTO MY ACCT. THIS ACCT. ALREADY EXIST on YOUR DEVICE. YET, I CAN'T GET INTO IT. I'M SO FED 7P RIGHT NOW. And ALL THOSE that give ADVICE IT'S NOT WORKING. HALF of the STEPS DON'T MAKE ANY SENSE to ME. I TRY FOLLOWING THEM. And I'm able to FIND CERTAIN THINGS THEY SAY to SELECT.
Deleteyou cant get to the app manager to clear the data?
DeleteWhere is this in a newer version of Android?
DeleteGo to your phone settings, then click on Apps & Notifications, then click on See all apps. Look for Google Play Services. Click it, then click on Storage & Cache. Click Clear Storage and Clear Cache. Let us know if that works for you.
DeleteAfter I did all this my google account is not work.
ReplyDeleteWhat phone do you have?
DeleteThis didn't work for me on my new Google Pixel 4a. :(
ReplyDeleteHmm. I wonder what changed. My wife has a Pixel 4a but has not experienced this issue.
DeleteI got same error while whatsapp back up please help :(
ReplyDeletedid you follow the steps?
DeleteThanks a lot mate, that worked neatly.
ReplyDeleteClose all apps, then
Clear all app data of Google Play and Google Pay.
Restart Device - Baaam, it's done. Made 6 payments since then
Awesome!
DeleteThanks for posting!!
ReplyDeleteI will try ur steps I saved this page 📄 so I can comment back 🔙 hopefully it fixes my YouTube account I had 10 subs on it but not the new account I added
ReplyDeletethis is only happening with youtube?
DeleteA Error just occorrd while contacting the server.
ReplyDeleteThank you very much! Worked like a charm
ReplyDeleteAwesome!!
Delete