Thursday, December 20, 2018

This account already exists on your device - Fix / Solution - Android Pie 9.0

When I was setting up my replacement Google Pixel 3 XL I kept getting this error when setting up Google Home app and Google Pay app. I am sure other Google apps were affected but this is where I started to troubleshoot and research. 

Here is the error image:
photo_2018-05-04_16-57-38
GOOGLE ACCOUNT ERROR

I had a chat with Google Pixel support and they wanted me to remove my Google account and re-add it. I did not want to do this since I had just went through the trouble of copying / restoring my data on this phone. I suspect that was the problem to begin with. It was a brand new Pixel 3 XL to replace one that had a dead pixel. 
COPYING DATA
I saw a few reports of users disabling Google Play Services but Google has since removed the ability to disable the service. I suspect disabling the service caused it to "refresh" or "reset". So for me, the fix was to clear out the Storage of Google Play Services. Once I did that, and rebooted, everything started to work perfectly.  That is the fix for This account already exists on your device on Android Pie 9.0 Pixel 3 XL.

CLEAR ALL DATA TO FIX




4 comments:

  1. THANK YOU! I have been searching for this fix for over an hour. Finally found one that worked!!

    ReplyDelete
  2. Hi my youtube account already exists on my device

    ReplyDelete
    Replies
    1. Are you getting the error above? Have you tried the steps to fix?

      Delete